Refund & Cancellation Policy

Learn about our refund, rescheduling, and cancellation terms for TV installation services.

TV Setup Com Code’s Refund & Cancellation Policy outlines the conditions under which refunds are provided and the procedures for handling service cancellations.

1. Service-Based Nature

Service fees are generally non-refundable once the service is completed due to the labor and expertise involved. Customers are advised to carefully review booking details before scheduling.

2. Cancellation & Rescheduling Policy

  • Cancellations **24–48 hours before the scheduled service** may be fully refundable.
  • Last-minute cancellations or rescheduling may result in **partial or no refund*
  • . All cancellations must be communicated via our official contact methods (phone or website).

3. Service Issues & Complaints

If you are unsatisfied with the service:

  • Contact us **within 24 hours** of service completion.
  • We will review the issue and may provide a **re-service or partial refund** if justified.
  • Refunds are considered on a **case-by-case basis**, ensuring fairness for both parties.

4. No-Show Policy

If the customer is unavailable at the scheduled time, denies access to the service location, or fails to provide necessary permissions:

  • No refund will be provided for missed appointments.
  • Re-scheduling may incur additional fees depending on technician availability.

5. Refund Processing Time

Refunds are typically processed within 5-7 business days via the original payment method, though processing times can differ based on banking institutions or payment processors.

6. Customer Support

For any questions or clarifications regarding this Refund Policy, please contact our team through the Contact Page. We are committed to resolving issues promptly and fairly.

7. Policy Updates

This Refund & Cancellation Policy is subject to change, with any updates being posted on the TV Setup Com Code website along with the revision date.